Plan a Better First Call
Start with one call path your firm wants to improve. Define approved answers, essential contact details and what happens when a caller needs a person.
Illustrative workflow: Coverage and routing depend on your setup|Pilot first: Test handoffs and follow-up
Experience It Yourself
Don't take our word for it. Call Ava, our AI assistant, right now. Ask questions about our services, test how natural the conversation feels, and explore a sample conversation. Your firm's workflow is configured separately.
- Example assistant; availability depends on the configured service
- Real AI, not a recording
- See how it handles questions
Start with One Call Path. Test the Next Step.
An after-hours inquiry can follow a defined path: approved questions, confirmed contact details, and a clear handoff to your team. Test the fallback as carefully as the successful call.
- Coverage for agreed hours and call types
- Collects contact details using approved questions
- Booking or callback requests where supported
- Reviewable summaries and tested notifications
What Your AI Assistant Does
More than an answering service. A complete intake system that works around the clock.
Configured Coverage
Plan coverage for agreed hours, overflow or after-hours calls, with provider limits and a fallback.
Lead Qualification
Collect essential contact details and a request category using questions your firm approves.
Instant Booking
Explore appointment requests or booking where the selected calendar integration supports your rules.
Call Transcription
Where enabled, review transcripts and summaries with agreed access, retention and recording settings.
CRM Integration
Check compatibility with your current tools and test notifications before committing to an integration.
Natural Conversations
Write a clear greeting, short questions and an approved fallback when the assistant cannot answer.
How We Get You Live
From first call to fully deployed in 2 weeks. We handle the technical complexity.
Discovery Call
Map call types, current destinations and the staff member responsible for follow-up.
Custom Configuration
We build your AI assistant with your specific screening questions, booking rules, and escalation procedures.
Testing & Training
Use synthetic scenarios to test corrections, unavailable transfers and questions outside the approved scope.
Go Live
Start with an agreed call path, review actual outcomes and keep a way to pause or roll back.
Make Follow-Up Clear
Give each call path a staff owner, realistic follow-up instructions and a fallback when a connected service is unavailable.
Start with a Scoped Pilot
Your phone system, call volume, routing, integrations and support determine the setup.
Custom quote
We confirm implementation, provider subscriptions, usage charges and ongoing support in a proposal. There is no published one-size-fits-all package for this service.
Discuss Your Intake WorkflowCommon Questions
Everything you need to know about AI voice assistants for your firm.
Choose Your First Call Path
Tell us how calls reach your firm today and which handoff you want to improve. We can scope a practical first pilot.